This piece was written for the Village Tribune’s Physical Edition
Many residents in Helpston and the surrounding villages have understandably been concerned by incidents at the level crossing last autumn. I’ve been in touch with rail safety organisations for an explanation, and to ensure we don’t see a repeat in the future.
Following initial inquiries, Network Rail confirmed that a more detailed Level 2 investigation was required. That investigation is now underway. Alongside this, both the Rail Accident Investigation Branch (RAIB) and the Office of Rail and Road (ORR) have been conducting their own independent reviews, which is an important part of ensuring proper oversight and accountability.
Early findings shared with me indicated that the first incident was the result of human error. A signaller incorrectly used an override function, which allowed the barriers to be raised while a train was still within the crossing controls. The individual involved was removed from safety-critical duties while the investigation continues, and additional training has since been provided to other signallers on the correct use of override functions.
I also raised concerns about a separate incident on 1 November, when the barriers were reported to have malfunctioned and remained in the “down” position. Network Rail has stated that this was unrelated to the earlier incident and was caused by a technical fault. I have asked for reassurance that this fault does not point to wider issues with the system, and for clarity on what changes have been made as a result.
Public confidence in the safety of the crossing is essential. I will continue working with the parish council and following up with the relevant authorities to ensure residents are kept informed, and that the conclusions of these investigations lead to meaningful improvements.